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I try to download a file that goes to the Transfer list and immediately disappears (How to fix it)

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There are three main possible reasons why this could happen and this is what you can do to solve the problem:

1) FrostWire cannot fetch the Torrent file properly so the content won't even go to the Transfer list.

Our suggestion in this scenario is to try later, re-start the app or the internet connection and repeat your search or try to get the same file from a different source. Usually it will work with other sources if one fails.

2) Your Storage Location is set on SD card and you are running an older version of FrostWire (Prior or FrostWire 1.7.1 (build 232) on Android)

In this case highly recommend you to install very last version out of FrostWire. There is a version of FrostWire Basic on Google Play but FrostWire Plus is free too and will give you more results from cloud sources such as YouTube and SoundCloud so you don't have to get files only from Torrent sources.

This video will tell you how to get the last version of FrostWire Plus outside the Play Store:

https://www.youtube.com/watch?v=-AJQSzepkgE

3) Your Android device is plugged via USB to another device and Android unmount your SD card. FrostWire won't be able to save your downloads if the 'Storage Location' is pointing your SD card. Just unplug your device from the USB connection and you should be able to get the file you want to download on the Transfer list to download properly.   

 

If the problem persists after running the last version of FrostWire and trying all the suggestions above it is possible a particular Torrent source could be broken or down (even for few minutes or hours), please send an email to support@frostwire.com to report the issue so we can try to fix it. 

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Comments

  • Avatar
    Annette O'Shea

    Hi.. I'm trying to download music and although the songs are showing up in the downloaded area in transfers they are just sitting there doing nothing.. I have Uninstalled twice... What am I doing wrong
    Cheers

  • Avatar
    Team FrostWire

    Would you pls issue a ticket request and give us a bit more information about the version of FrostWire you are on and the version of your operating system? Whatever info you have on your internet connection would be helpful too - we will do our best to help :)

  • Avatar
    Leslie Willis

    Mine is doing the same thing. I search and click on what I'm looking for. It goes to the transfer download area. Says it's downloading. But doesn't do anything. My seeds and everything stay on 0. And it's always worked perfect for me until I updated this last time when it said it was upgrade time this week. What can I do to fix it.

  • Avatar
    Chris Dorsey

    I am having the same problem. I've tried to pause and resume, rebooting, and everything.

  • Avatar
    Daygame dolphin

    I'm having the same problem, I'll go to download something, I'll click on it, then it says it's downloading but it doesn't actually download anything. I upgraded to the most recent version of frostwire but it didn't fix my problem.

  • Avatar
    Jake Middleton

    Mine as well exactly what they are all saying and you guys havent replied yet so what do we do??

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